Intercom Trust

The Intercom Trust is a community-led lesbian gay bisexual and trans community resource in the South West of England, founded in 1997.

Intercom provides confidential help, support and advocacy around homophobic and transphobic prejudice, crime and discrimination, and the other issues that affect Trans and LGB people in the South West.

Intercom also supports local independent grassroots groups and helps to develop local LGBT communities.

Intercom provides professional training and consultancy, and provides community-led advisory and scrutiny resources, for local government, the NHS, police, etc.

Inevitably, Intercom's operations depend on where and by whom we are funded. Our Helpline offers support by phone and email on all Trans and LGB issues for anyone within the South West. At present the Trust can also provide broad-spectrum direct face-to-face help, support and advocacy for Trans and LGBT people across Cornwall and Devon. In Dorset and Wiltshire we can provide face-to-face support, but only on crime-related issues.

Many of our Trans service-users are adults. Over the last few years Intercom has also found so many Trans or Gender Questioning young people and their families approaching our Helpline that we have established a very positive working relationship with the Tavistock and Portman NHS Foundation Trust, who are now holding regular local clinics for young South West clients, setting up local Family Days, etc. We are also supporting Parents of Trans children who are looking to set up a local social support and networking group.

By 2012 we had provided a great deal of practical skilled support for young Trans people, their families and their schools in Cornwall, and we worked with local head teachers, police and Cornwall Children's Services to produce our Cornwall Transgender Guidance for Schools. This has been very widely welcomed, nationally and regionally, and downloaded many hundreds of time. This document has been adopted by the Department for Education legal team as national good practice. It can be downloaded from An updated revision is now in preparation.


Confidential South West Helpline: 0800 612 3010 or 01392 201018. Or text 07934 251729.

Helpline email:

(The Helpline is normally staffed Monday - Friday, 0900 - 1600.)


Main office: 01392 201015


Main Website:

Facebook Page: Facebook

Twitter: @IntercomTrust

Community activities and news website:


The address of the Cornwall Office is:

The Intercom Trust
Carnon Building
Wilson Way
Cornwall TR15 3RS


Support For

  • Children
  • Employment
  • Faith
  • Housing
  • Non Binary
  • Online
  • Parents
  • Partners
  • Trans Men
  • Trans Women
  • Trans Youth

Regions covered

  • South West

Cornwall, Devon, Dorset and Somerset


Intercom Trust
PO Box 285,
01392 201015 Helpline: 0800 612 3010
Last checked